The Prince

1. Machiavelli argues that a leader should be both loved and feared, but that if you have to pick one, pick fear. What is your position on this? Have you any personal experience with these two positions?

2. Machiavelli argues that a Prince must always appear to be a good person for most will only ever see the appearance and not the reality. How important is it for a modern day leader to manipulate appearances?

3. Machiavelli argues that the Prince needs to make his people dependent on him so that they will support him. How could a modern business leader use this advice?

4. What modern political examples do we have of leaders who use fear to motivate others, who eliminate their opposition? Are there corporate equivalents?

5. Is it necessary to eliminate those who oppose you? What are some ways to accomplish this end? What are the organizational means to eliminate those who oppose you?

Tribe Assignment

I made some changes in your tribe assignment. Check below your tribe. Be guided accordingly. Please inform others.

Term Paper

Contents:

I. Overview of the American Occupation in the Philippines

II. Personalities During the American Occupation

III. American Commissions in the Philippines

IV. Commonwealth of the Philippines(1935-1946)

a. Achievement of the Philippine Commonwealth

b. Failures of the Philippine Commonwealth

V. American Heritage

VI. Synthesis

Guidelines for the Term Paper:

1. Minimum of Seven (7) pages, maximum of ten (10) pages

2. Short (White) Bond Paper

3. Single Space

4. Double Space before starting a new paragraph

5. 1.5 inches Left Margin

6. 1 inch Right, Top and Bottom Margin

7. For the Font Type. Use Arial or Times New Roman

8. For the Font Size. Use 12 for Arial or 13 for Times New Roman

9. The Body of the term paper must be presented continuously

10. Use Separate Page for the Cover (Title) Page, Table of Contents, and References.

11. For the Reference. Arrange alphabetically.

a. Cite the Author

Example:

Bates, R. (2001). Prosperity and violence.The political

economy of development.

b. For the Title or Article

Example:

Human Bahavior at Work: Organizational Behavior (1997).

Fifth Edition. New York: McGraw-Hill Book Company, Inc.

c. For the Website

Example:

http://en.wikipedia.org/wiki/Philippine%E2%80%93American_War)

12. Use the Bold or Italics for the important term, phrase or sentence (Ex. Title, Side Heading, and other important information)

13. Please be guided accordingly.

Sample Format

Note: Separate Page (Paper). Click the Sample Front Page.

_______________________________________

Note: Separate Page (Paper). Click the Sample Table of Contents.

___________________________________________

Body

Note: Maximize the space.

I. Background of the Study

Local legislative councils need clearly articulated mission statements, internal controls, performance audit procedures, codes of ethics, and a host of other management and conflict resolution techniques in order to function in an open, accountable and effective manner. The training and technical assistance to improve legislators skills and effective institutional strengthening requires a clear statement that should be of national priority by the national government.

In the Philippines as reported by the Philippine Center for Investigative Journalism (2004), one way to contribute to the objective of the local governance is the strengthening of the management competence of local elective officials. The Department of Interior and Local and Government (DILG) should provide manuals and handbooks, organize training workshops and seminars, and conduct a study dealing with local government officials to enhance their committee management competence, performance capabilities and conflict management skills. Development and dissemination of practical tools should also be a priority of the central administrative agencies, so that expertise is transferred to local officials rather than used simply as a means of oversight control.

II. Review of Related Literature

To make the study more comprehensive, the researcher read several books and materials on management competence and conflict resolution skills in the internet, library, and the Offices of the City Councilors.

Caga-anan as cited by Pechora (1998), conducted a study on the legislative performance effectiveness of sangguniang bayan members of Bukidnon. The study which was based on the responses of 114 respondents from government and non-government organizations from the eight municipalities of the third district of Bukidnon, revealed that when grouped according to educational attainment, the respondents who are degree holders who were more effective; when grouped according to experience, the respondents who were on their second term performed effectively; when grouped according to age those who were on the age range of 46 years old and up performed effectively; and when grouped according to sex, females performed effectively compared to males. The said research was conceived with legislative performance effectiveness of Sangguniang Bayan members. Hence, this serves as a primary reference of the present study. The ultimate goal of ensuring that the trust of the people of Davao City to the city council members especially the city councilors is maintained, this research was conducted to find out the extent of managerial competence and conflict resolution skills of the city councilors.

Leveriza (1990) indicated that communication is not an integral part of management process but it is management itself. Effective communication is an essential management tool in attaining the goals of the organization. Communication can increase significantly decision making effectiveness. It can serve as a guide to action in analysis of the operational problems of the organization and the failure to develop the communication skills may trouble the management efforts.

III. Theoretical Framework

This study is anchored on the theory of Fisher et al. (1991) which states that it is possible to reach win/win agreements if one can create a rational process where the right people are involved, the necessary data is available to fully analyze the conflict, there is a structure, and particular procedures and rules are to be followed. Indeed, providing structure, with procedures and ground rules, can provide a psychological container in which problem solving can occur and agreements can be made.

The above mentioned theory is supported by Berg and Smith (1987) that conflict and aggression are normal aspects and reflections of the human condition. Conflict is neither positive nor negative in and of itself. Rather, it is an outgrowth of the diversity that characterizes our thoughts, attitudes, beliefs, perceptions, and our social systems and structures. Differences and conflict stir up feelings of discomfort, irritation, and anxiety. Because conflict stirs up these difficult feelings, it is often viewed as a problem to be fixed or gotten rid of, rather than an expression of a polarity/paradox that is inherent in group life.

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Note: Separate Page (Paper). Click the Sample Reference.

Baganga Escapade

Sunset facing the Pacific Ocean



Swimming time....pero mabaw man



The Next Top Model. hahaha

Tips to Helping Improve the Battery Life of Mobile Phone

Here are my top tips to help prolong the battery life on the phone.

1. Allow the phone to completely discharge before recharging.
When it reaches full, take it off the power. Complete this cycle a few times and you may find that the battery life does increase somewhat. Some people have reported being able to get an extra day or so out of the battery following this procedure.

2. Turn off the screen saver.
When the screen saver is enabled, the screen stays lit up for quite a while after you have locked the keypad. This drains power needlessly so I recommend you turn this off.

3. Turn sleep mode off.
Yes, I know what you’re thinking but you can save your battery by turning this feature off. If you have sleep mode on, the screen goes completely blank when the phone isn’t being used. This means that if you want to check the time, see if you have a new text message or anything else, you need to get the screen to come on in its entirety. If you keep sleep mode off, you can quickly look at your phone to check these things without enabling the screen every time. This should help reduce battery life because you won’t have the screen on and off all the time.

4. Press the red soft key (the button you use to hang up) after you have locked the keypad.
This forces the phone’s screen to turn off much more rapidly than if left to its own devices.

5. Don’t leave the bluetooth or GPRS on.
Only enable bluetooth when you need it and set your GPRS settings so that it only comes on when it is required. Leaving it on constantly is pointless and a waste of your precious battery life.

6. Send a text instead of calling where possible.
Sadly, calling is one of the worst things to affect your battery on this phone so where possible, send a text instead. Bit of a tenuous solution, but nevertheless something to bear in mind.

Celebrating Life: Second Chance

Exactly two years today when I got into a tragic vehicular accident along Magsaysay Road, Nabunturan, ComVal. The accident happened around 9:40 in the morning when my group tracking the national highway going down to Tagum. In my surprised, the left front tire of the elf cargo truck carrying banana exploded and in just awhile the truck went head on position that eventually lead to collision

Thirteen passengers succumbed to that road accident, only the driver killed and the rest obtained physical injury of different degree, fractured hips, pelvic bones, shoulder and laceration. I was rushed to the nearby private hospital for immediate medical attention because of the injuries, knee and head-on laceration obtained.



happy moments ...before the accident



fatal scene...aftermath of the collision



left side totally wrecked

The accident made me realized that life is truly unpredictable, that life is so short. Who know in split seconds or the next day you will die

Framework of Feasibility Study

General Model

1. General description of the business
2. Legal aspects. To be in line with the law and regulation.
3. Social aspects. To be in line with the social environment.
4. Management aspects. Board of Directors/Incorporators, capability of the owner and
top managers and general methods of managing the business project.
5. Technical aspects. Timing, location, capacity, tools, production methods,
technology, input, employees (labor force), etc.
6. Market aspects. Market structure (Market Demand and Supply), competitors, market
target, market share and distribution (pricing), marketing strategy, advertisement,
projected sales.
7. Financial aspects. Funding, fund allocation, projected balance sheet + income
statement + cash flow, Net Present Value, IRR, BCR, etc)
8. General Conclusion

Davao for MAR Team

Present at the meeting yesterday (from right): Phil Yee of GRF; tourism consultant and media personality Roger Layson and former Deputy Mayor Jonathan Santes of the Davao Ilonggos for Mar; community women leader Ruth Asio; LP Davao secretariat staff Cristy Dizon; Kalipi/Marka-Liberal Mindanao coordinator Ernie dela Salde; and Rose Peña, Botika ng Barangay coordinator of the Office of Councilor Peter Lavina.

APA Thesis Format

Chapter 1 THE PROBLEM AND ITS SETTING
a. Background of the Study
• Related studies in the Global, National and Local scope
• First paragraph should state the necessity to conduct the study
• Last paragraph should be convincing enough to justify the conduct of the study
• Cite the sources of the studies by following this format:

b. Statement of the Problem
1. Main Problem is stated
2. Sub-problems are stated and number each with 1,2.3…etc
3. Indicators in every sub problems must follow this format

c. Hypothesis/es

d. Review of Related Literature
• Make a synthesis as the last paragraph of each group of readings classified by variables; source not earlier than 2000
• Literature title must be place as side heading – indented bold (1 tab)
• Cite the sources of the literature by following this format:

e. Theoretical and Conceptual Framework
• Theoretical (based on theory)
• Conceptual (variables/paradigm/model)
• The conceptual framework must be in one page

f. Significance of the Study
• Beneficiaries
• The 1st line (term) must be indented (1 tab) and the 2nd line and the succeeding is normal. Put period after the term

g. Definition of Terms
• Terms (Bold)
• The 1st line (term) must be indented (1 tab) and the 2nd line and the succeeding is normal. Put period after the term
• Conceptual Meaning (Based on Dictionary, Article)
• Operational Meaning (The terms being used in the study)
•
Chapter 2 METHOD
Introductory Statement
a. Research Design
• Type of Research Method

b. Research Subject
• Respondents, Place (Research Locale), Time

c. Research Instruments
• Construction, Validation and Scaling

d. Data Gathering Procedure
• How the study is conducted (Permission to conduct the study, distribution and retrieval of the questionnaire

e. Statistical Treatment of the Data
• Statistical tools used in the study


Chapter 3 PRESENTATION AND ANALYSIS OF FINDINGS

Introductory Statement
• Based on the statement of the problem (side title for each topic presentation in bold letter, single space)
• Table must be in one page, title must be inverted pyramid;
• T = Hindu Arabic Font
• 0.5 level of significance
• 2 spaces between the caption and table

Chapter head – bold 1st level
Chapter side head – bold no underline
Third level – indented bold (1 tab) Italic


Chapter 4 SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

a. Summary
• Introductory statement, research problem, hypothesis, summary of findings, answering quantitatively the specific problems

b. Conclusions
• Based on the findings but answering the problems quantitatively

c. Recommendations
• Enumeration 1,2,3
• Recommendations are offered to the beneficiaries (stated in the significance of the study in chapter 1)

Happy Family

the siblings


With our mom


Our last picture as a whole family. My mother died on September 4, 2008 at our home due to breast cancer.

Entre 3 (Customer Service) Final Grades

My beloved subject please check your performance results.

Please Click the Image below to view



Entre 3 Afternoon Session



Entre 3 Evening Session

Customer Service and the Walt Disney Company (Case Study)

The Walt Disney Company is one of the most well known examples of a company succeeding in large measure by applying the principles of customer advocacy and "service recovery"—principles that have become an integral part of Disney’s operations.

Prior to starting his own company, Integrated Loyalty Systems, Jake Poore spent close to 20 years in customer service working on service recovery for the Walt Disney Company in Orlando and Paris entertaining 25-35 million people a year.
According to Jake, "everyone makes mistakes, that's human. But how do you solicit those mistakes and rectify them so that the story is now possibly better than if there were no mistake at all?"

He goes on to explain that "uneventful does not create loyalty, and does not drive return visits or intent to refer new business…. So, how do you find your mistakes?"

Perhaps the worst outcome of all is a situation where mistakes aren't noticed and customers who experience poor service simply walk away without complaining and with no intention to return.
Jake points out that almost 70% of unhappy customers who decide to leave your business don't write letters of complaint. Finding and/or soliciting complaints by being proactive is the key—according to Poore, it's an art.
Finding customers who have complaints (legitimate or exaggerated) provides the best opportunity to fix the problem, retain loyalty and maintain satisfaction. Positive stories about bad experiences are just as important, and occasionally far more important, than positive stories about good experiences—the latter are expected while the former are impressive, more memorable and more likely to get repeated.

"If your customer goes home mad," Jake explains, "it is not only too late, but they will tell many people THEIR STORY." But if you can catch them and correct the error, "now they’re possibly telling YOUR STORY!"
Jake Poore was so successful at customer service while at Disney he went on to start his own company and is now President and Founder of Integrated Loyalty Systems, a consulting firm specializing in service development, process improvement, leadership training and service excellence.

*Source of Jake Poore Quotes
www.mpdailyfix.com/2007/03/apology_101_1.htm

Leaderhip Tips

History in its brightest and darkest moments witnessed the rise and fall of different leaders. There was Odysseus, Joan of Arc, Napoleon Bonaparte and Adolf Hitler.

What common traits identified in those personalities mentioned? What leadership style they follow? I’m sure they have their own unique way of leadership.

For us to become a leader in our own rite we must guided and live with some basic rules.

WANNA BE A LEADER?…..FOLLOW THESE RULES…

A leader teaches through example not through words.
Arrives at work on time/first to arrive (punctuality is a virtue), exemplifies the work ethic, demonstrates the empathy and compassion that the staff must follow.

A leader praises their team and awards for accomplishment.
Always looks to catch people doing something right. Supervises and monitors the day to day activities.

A leader gives credit, yet never desires it
Guides the staff but allows them to make their own decisions that affect their work and then gives them the credit even though they perhaps could not have done it without the leader's help. In short, the leader sees growth as very important and let the subordinates grow on their own way.

A leader earns trust, never demands it
Earns trust by being honest and caring. Complete breakdown in trust will occur when a leader demonstrates an act of dishonesty or speaks disparagingly about another staff member in public. The staff soon believes that their leader may be dishonest in dealing with many things… or perhaps is speaking poorly to others about ME too.

A leader demonstrates good decision making skills
Makes decisions that are in the best interest of the WHOLE organization and thoroughly strives to understand all of the possible ramifications of their decisions

A leader has decipher their own character…they know their strengths and are able to admit and cope with their weaknesses.
Always secure enough to ask for help in areas of weakness

A leader responds well to criticism
Realizes that (constructive) criticism is part of the job…they not only accept it but they have the ability to look at it objectively to see if anything can be learned.

A leader is an expert communicator
Replaces demeaning phrases such as "that's not right" or "no, do it this way" with empowering statement such as "perhaps you may want to do it this way"…

A leader knows their organization. They recognize and respect that each person has their own individual characteristics, needs, strengths and weaknesses.

A leader never needs that symbolic "pat on the back" but realizes that everyone else does.

A leader is capable of putting aside all personal issues as they recognize the importance of peace and harmony on organizational productivity.

APPARENTLY, BEING A LEADER IS DEMANDING. IF IT WERE EASY….WE WOULD HAVE AN ORCHESTRA WITH ALL CONDUCTORS AND NO PLAYERS!

STILL WANT TO BE A LEADER?….IF SO, YOU MUST ABIDE AND LIVE BY THESE RULES!

Presidential Election 2008: United States of America to the World

A month from now, the world will be all eyes to the democratic process called election in the great bastion of democracy, the land of butter and honey, the land of the free and privileged, the United States of America.

This would be the most awaited event in the world before the year ends. Questions and anticipation are forming. Who would be the next seating chief executive in the oval office of the White House? Is there a change of foreign policy? What would be the course of international relations?

Whether or not a republican or a democrat president would succeed the Bush Administration? The anticipation is overwhelming on how the next American President give justice to famous words spoken by Abraham Lincoln, “Democracy, the government of the people, by the people and for the people.

Some people would say that the forthcoming election is the answer to the unstable US economy. Somehow, I’m hoping that at the least, it will eventually solve the problem.

The election can also be a change of personality alone not of anything else. That, in the guise of the new administration, same foreign and international policy remains. New Paradigm of Unilateralism, in short another selfish world regime reigns.

If we to assess the two presidential contender, Senators John McCain and Barak Obama. I find the latter almost one step-ahead to victory. His flat form of governance is reliable and very much timely. To quote Senator Obama in one of his speaking engagement, he said “All we do now be done in celebration for change, for the better. We are the ones we’ve been waiting for. We are the change we’ve been waiting for.”

Human Beings in Business

“Human Beings are the most important, Patent and Critical Resources of any organization and yet the least understood and the worst managed of its resources”

Manila Escapades (Part 1)

It's almost a month when I visited Manila and attended a very important convention. I have traveled at the height of emotional uncertainties because my mother during the time died and her body still lies at state in the funeral homes.

The situation doesn't stop me to fulfill my obligation to the my organization. What I did was mere a call of duty or shall I say a "command responsibility" as the highest official in Mindanao and member of the National Board.

My younger brother Jayvee supposed to be would join me in the said trip but I told him not to go along with because of the family mourning.

I really had fun on the said trip because I was not alone. Some of the senior Smpians were able to made it to the final list of delegates representing different areas of Mindanao. Dexter, Gerwin, Larry and office mate Nice able to joined me in the Manila Escapades.

The fun started from the time we departed from the Davao International Airport aboard the first flight of Cebu Pacific Air around 6:30 in the morning. While on our way to Manila aboard the plane, we experienced several turbulence up in the sky. I never got the chance to take a nap or little rest for I'm not at ease in the whole duration of our flight. I was thinking that the whole thing might result into ordeal. hehehe.

We arrived at the NAIA Terminal 3 around 8:30 a.m., safe and sound. We really had wonderful time to took pictures in the arrival areas and outside the building.
hotel.

Continuation next time.....

Here are some of the pictures taken during the said trip.



1st Day of our Congress, Imperial Palace Suites



Inside the taxicab, on our way to the Hotel





Outside NAIA Terminal 3



Arrival, NAIA Terminal 3



Waiting Area, Davao Internationl Airport

Economics 1 Final Grades

Note:

Gauna, Gomez, Lanorias and Santillan...NO PERMIT.

Jenkins Birthday Treat

Main Lobby of Marco Polo Hotel


Jenkins and his wife Jean prepared a very sumptuous dinner in celebration of his 26th birthday. The affair held at the Cafe Marco, 2nd floor of the Marco Polo Hotel. It was attended by the couple's old friends. It was another bonding moments for the political animals.


The Boys


Inside the elevator of Marco Polo Hotel. From left: Lhoyd, Lex, Jenkins, Jared, Greta and Jean

Birthday Surprise!

We went straight to Blugre Cafe, Matina town Square.






Happy Birthday to me! 27 na ko.



My longtime friend Rhodilee prepared something for my birthday. Jenkins and Greta were also present.

P.E. 1 Final Grades